Account verification at 21 Baje
We ask you to verify your identity before your first withdrawal so no one but you can move funds out of your account. The process takes a few minutes: upload a photo of your national ID card or passport, then a recent utility bill or bank statement that shows your address, and our team checks them against your registered account details. Most
verifications clear within a few hours, and once you're approved the check stays valid—you never have to upload documents again unless your account details change. Verification protects your balance the same way your wallet's PIN protects your phone, and it means we can process every withdrawal after the first one without delay.
- Gather your documents — You'll need a clear photo or scan of your national ID card or passport, plus a utility bill or bank statement dated within the last three months.
- Upload through the account panel — Open your account settings, tap the verification section and drag your ID and address proof into the upload boxes—no email, no third-party form.
- We review and approve — Our team checks that the name and address match your registered account details, then marks your account verified so withdrawals can process without manual holds.
- Withdraw freely after approval — Once verified, every payout you request moves straight to processing—no waiting, no repeated document requests, just your balance heading to your wallet.