What Information We Hold and Why
When you open an account, we collect the details you submit during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad or Rocket. Each time you make a deposit or withdrawal, a transaction record is created and linked to
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your account wallet. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and to detect unusual activity. This is standard practice for any platform handling real-money transactions. We do not collect more than we
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need. Payment credentials for bKash, Nagad and Rocket are processed through the respective payment rails and are not stored on our servers in full. Your account password is hashed and never stored in plain text. If you contact our support team, the conversation is logged so
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we can follow up accurately. All data collection depends on your local law and the eligible regions in which this platform operates. If you are accessing from a jurisdiction where data-processing rules differ, those local rules apply alongside this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.